A. GENERAL TERMS AND CONDITIONS FOR THE SALE OF TOURIST PACKAGES

Below are the general terms and conditions for the sale of tourist packages by Uskillx S.r.l. – a travel organizer based in 22100 - Como (CO), Piazza Cacciatori delle Alpi 2, VAT No. 03971220136, Insurance Policy RC 1/3825/319/188352884, which must be accepted before booking tourist services and packages through the website www.guiddy.it, owned by Uskillx S.r.l.

For any questions, clarifications, or information requests, send inquiries to the email address info@guiddy.it

Content of the tourist package sales contract

The travel contract includes, in addition to the following general conditions, the description of the tourist package contained in the estimate or in the separate travel program, as well as the booking confirmation of the services requested by the traveler. This is sent directly by the organizer to the traveler.

By signing the proposal for the purchase of a tourist package, the traveler acknowledges having read and accepted, on their own behalf and on behalf of the persons for whom they are purchasing the service, both the specific terms and conditions of the travel contract as regulated therein, the warnings it contains, and these general conditions.

1. LEGISLATIVE SOURCES

The sale of tourist packages, which involve services to be provided both nationally and internationally, is governed by Articles 32–51-novies of Legislative Decree no. 79 of 23 May 2011 (known as the “Tourism Code”), as amended in implementation of EU Directive no. 2015/2302, as well as by the provisions of the Civil Code regarding transportation, service contracts, and agency agreements, where applicable, and by the Navigation Code.

2. ADMINISTRATIVE REGIME

The organizer and the intermediary of the tourist package, whom the tourist contacts, must be authorized to carry out their respective activities in accordance with applicable administrative regulations, including regional ones.

The organizer and the intermediary shall provide third parties, prior to the conclusion of the contract, with details of the insurance policy covering professional liability risks, as well as details of other guarantee policies protecting travelers for events that may affect the execution of the trip, such as trip cancellation, medical expense coverage, early return, or loss or damage of luggage, as well as details of guarantees against insolvency or bankruptcy of the organizer and intermediary, each within their area of responsibility, to ensure the refund of amounts paid or the repatriation of the traveler, where the tourist package includes transportation.

Pursuant to Article 18 of the Tourism Code, the use in a business name of terms such as “travel agency,” “tourist agency,” “tour operator,” “travel broker,” or other similar expressions, including in foreign languages, is permitted exclusively to authorized enterprises as mentioned in the first paragraph.

3. DEFINITIONS – Article 33 of the Tourism Code

For the purposes of this contract, the following definitions apply:

a) organizer: a professional who combines and sells or offers for sale packages, either directly or through or together with another professional, or a professional who transmits traveler data to another professional;

b) retailer: a professional other than the organizer who sells or offers for sale packages put together by an organizer;

c) traveler or tourist: anyone who intends to enter into a contract, or enters into a contract, or is

entitled to travel under a concluded contract, within the scope of the law on organized travel contracts;

d) unavoidable and extraordinary circumstances: a situation beyond the control of the party invoking such a situation, the consequences of which could not have been avoided even if all reasonable measures had been taken;

e) lack of conformity: a failure to perform the tourist services included in a package as agreed;

f) repatriation: the return of the traveler to the place of departure or to another location agreed upon by the contracting parties.

4. DEFINITION OF TOURIST PACKAGE – Articles 32, 33, and 35 of the Tourism Code

The definition of a tourist package is as follows:

a combination, for the purpose of the same trip or holiday, of at least two different types of tourist services, such as:

1. passenger transport;

2. accommodation that is not an intrinsic part of passenger transport and is not intended for residential purposes or long-term language courses;

3. rental of cars, other motor vehicles, or motorcycles that require a category A driving license;

4. any other tourist service that is not an intrinsic part of one of the services referred to in items 1), 2), or 3) and is not a financial or insurance service, if at least one of the following conditions is met:

1) such services are combined by a single professional, even at the traveler’s request or in accordance with their selection, before a single contract covering all services is concluded;

2) such services, even if concluded through separate contracts with individual service providers, are:

2.1) purchased at a single point of sale and selected before the traveler agrees to payment;

2.2) offered, sold, or billed at an inclusive or total price;

2.3) advertised or sold under the term “package” or a similar designation;

2.4) combined after the conclusion of a contract whereby the professional allows the traveler to choose from a selection of different types of tourist services, or purchased from different professionals through linked online booking processes where the traveler's name, payment details, and email address are transmitted by the first professional to one or more other professionals, and the contract with the latter or those professionals is concluded no later than 24 hours after the booking confirmation of the first tourist service.

The traveler has the right to receive a copy of the tourist package sales contract (drawn up pursuant to and in accordance with Article 35 of the Tourism Code).

The contract serves as proof for potential compensation claims in the event of insolvency or bankruptcy of the organizer.

The provisions of Title VI, Chapter I, of the Tourism Code do not apply to:

a) packages and linked travel services lasting less than 24 hours, unless an overnight stay is included;

b) packages and linked travel services purchased under a general agreement for the organization of business travel concluded between a professional and another individual or legal entity acting in the course of their trade, business, craft, or profession.

For these types of trips, the provisions of the Consumer Code pursuant to Legislative Decree of 6 September 2005, no. 206 apply.

5. PRE-CONTRACTUAL INFORMATION FOR THE TRAVELER – art. 34 Tourism Code

Before concluding the package travel contract, the organizer and the possible seller intermediary shall provide the traveler with the following information, making available the relevant standard information form referred to in Annex A, part I or part II of the Tourism Code:

1) the travel destination(s), itinerary and periods of stay with relevant dates and, if accommodation is included, the number of nights;

2) means, characteristics, and categories of transport, places, dates and times of departure and return, duration and location of intermediate stops and connections; if the exact time has not yet been established, the organizer and, where applicable, the seller shall inform the traveler of the approximate departure and return time;

3) the location, main features, and, where applicable, the tourist category of the accommodation under the regulations of the country of destination;

4) provided meals;

5) visits, excursions or other services included in the agreed total package price;

6) tourist services provided to the traveler as a member of a group and, in this case, the approximate size of the group;

7) the language in which the services are provided;

8) whether the trip or holiday is suitable for persons with reduced mobility and, upon request by the traveler, precise information on the suitability of the trip or holiday in view of the traveler's needs;

The organizer shall prepare – also electronically or online – a technical sheet containing technical information regarding legal obligations, including:

- the commercial name and geographic address of the organizer and, if different, the seller, their telephone numbers and email addresses;

- the commercial name and geographic address of the organizer and, if present, the seller, their telephone numbers and email addresses;

- the total price of the package including taxes and all duties, charges and additional costs, including any administrative and handling fees, or, if not reasonably calculable before the contract is concluded, an indication of the type of additional costs the traveler may still have to bear;

- payment arrangements, including any down payment or percentage of the price to be paid as a deposit and the schedule for paying the balance, or the financial guarantees the traveler is required to pay or provide;

- the minimum number of people required for the package and the deadline under article 41, paragraph 5, letter a) of the Tourism Code before the package starts for possible contract termination if the number is not reached;

- general information about passport and visa requirements, including approximate timelines for obtaining visas and health formalities of the destination country;

- information on the traveler’s right to withdraw from the contract at any time before the start of the package by paying appropriate withdrawal costs or, if applicable, the standard withdrawal costs charged by the organizer under article 41, paragraph 1 of the Tourism Code;

- information on the optional or mandatory subscription of insurance covering unilateral withdrawal by the traveler or assistance costs, including repatriation, in case of accident, illness or death;

- details of the coverage referred to in article 47, paragraphs 1, 2 and 3 of the Tourism Code.

6. PACKAGE TRAVEL CONTRACT – articles 36 and 37 Tourism Code

Through the dedicated section on the website www.guiddy.it, the traveler can purchase their own travel package for themselves and others.

The User – traveler must select from the available options and pay the corresponding price after correctly entering all the information contained in the order summary.

All travel packages must reach a minimum number of participants to be confirmed by the organizer. Therefore, if the number of participants enrolled in the travel package is below the required minimum, the organizer will send a written communication to the traveler indicating the minimum has not been reached and

will fully refund the amount paid by the traveler within 72 business hours before the start of the package in the case of trips lasting less than two days, or within a longer period as per

art. 41, paragraph 5, letter a) of the Tourism Code. The Organizer, alternatively and at the traveler’s choice, offers the possibility to still use the purchased package by paying a surcharge.

The package travel sales proposal must be drafted using a specific contract form, electronic if applicable, or otherwise on a durable medium, completed in its entirety and signed by the user – traveler, who will receive a copy.

The acceptance of the proposal for the purchase of the travel package is considered finalized, and the contract concluded, only when the organizer sends confirmation, including via telematic system, to the traveler.

Information relating to the travel package not included in the contractual documents, brochures or other written communication means will be provided by the organizer, in accordance with their obligations under article 36 of the Tourism Code, before the trip starts.

Special requests regarding the provision and/or execution of certain services within the travel package, including assistance needs for people with reduced mobility, special meal requests during transportation or at the accommodation, must be made at the time of booking and become part of a specific agreement between traveler and organizer.

7. PAYMENTS

Unless otherwise stated in the pre-contractual information or in the contract, at the time of signing the purchase proposal, the entire cost of the travel package as stated in the catalog or booking confirmation must be paid.

The payment is considered made when the amounts are received by the organizer either directly from the traveler or through the intermediary chosen by the traveler.

Failure to pay the above-mentioned amounts by the due dates will result in automatic termination of the contract under art. 1456 of the Civil Code, communicated in writing to the traveler’s domicile, including electronically.

8. CONTRACT ASSIGNMENT – art. 38 Tourism Code

The traveler who withdraws may be replaced by another person provided that:

a) the organizer is informed on a durable medium at least 7 days before the package begins, with simultaneous communication of the transferee's details;

b) the transferee meets all the conditions for using the service;

c) the same services or other replacement services can be provided following the substitution;

d) the transferor and transferee shall jointly reimburse the organizer for the price and all additional costs incurred for the transfer, in a reasonable amount quantified prior to the transfer. The transferor and transferee are jointly liable for the payment of the price and expenses incurred by the organizer due to the transfer of the travel package contract.

9. PRICE – art. 39 Tourism Code

The price of the travel package is determined in the contract, based on the information in the online catalog or off-catalog program and any subsequent updates to these catalogs or programs, or on the organizer’s/seller’s website.

Price increases are possible only due to variations in:

- transportation costs, including fuel;

- fees and taxes for certain types of tourism services, such as landing, disembarkation, or embarkation taxes in ports and airports;

- exchange rates applied to the package in question.

Reference will be made to the exchange rates and costs in effect at the date of the program publication, as indicated in the technical data sheet of the catalog or any subsequent updates published on the website.

After the conclusion of the contract, the price may be varied, either increased or decreased, by a maximum of 8%, only if explicitly provided in the contract, clearly stating the traveler’s right to a corresponding price reduction and the method for calculating the price adjustment. If the price increase exceeds 8%, article 40, paragraphs 2, 3, 4, and 5 of the Tourism Code apply.

5 Tourism Code.

Any price increase, regardless of amount, must be clearly and precisely communicated to the traveler on a durable medium, along with the justification and calculation methods, at least 20 days before the start of the package.

In case of a price reduction, the organizer has the right to deduct actual administrative and handling costs from the refund owed to the traveler, upon providing evidence of these costs upon request.

10. MODIFICATION OR CANCELLATION OF THE TOURISM PACKAGE BEFORE THE START OF THE PACKAGE – art. 40 Tourism CodePACCHETTO – art. 40

The organizer reserves the right to unilaterally modify the terms of the contract, excluding the price, provided the modification is minor. Communication will be made clearly and precisely on a durable medium.

If before departure the organizer significantly modifies one or more main features of the tourism services, cannot satisfy specific traveler requests previously accepted, or proposes a price increase exceeding 8%, the traveler can accept the modification or withdraw from the contract without withdrawal charges.

If the traveler rejects the proposed modification and exercises the right to withdraw, the organizer may offer an alternative package of equivalent or superior quality.

The organizer will promptly inform the traveler of proposed modifications and their impact on the package price clearly and precisely.

The traveler must inform the organizer or intermediary of their decision within 2 working days after receiving the notice. Without timely communication, the organizer’s proposal is deemed accepted.

If modifications result in a lower-quality or lower-cost package, the traveler is entitled to an appropriate price reduction.

In case of withdrawal, the organizer shall refund all payments made by or on behalf of the traveler without undue delay and no later than 14 days after withdrawal, except in the following cases:

a. No compensation is due when cancellation is due to insufficient participants;

b. No compensation is due if cancellation is caused by force majeure or unforeseen events;

c. No compensation is due when cancellation results from the traveler’s or a third party’s fault unrelated to services provided under the contract and is unpredictable or unavoidable.

For cancellations not covered by a), b), or c), the organizer shall refund twice the amount paid by and received from the traveler.

Refund amounts shall never exceed twice the sum the traveler would owe had they canceled on the same date.

The sum to be refunded shall never exceed double the amounts the traveler would owe on the same date if they had canceled.

11. TRAVELER’S WITHDRAWAL BEFORE PACKAGE START – art. 41 Tourism Code

The traveler may withdraw from the contract without penalties or withdrawal fees under the following conditions:

- price increase exceeding 8% (art. 40 Tourism Code);

- significant modification of one or more contract elements objectively considered fundamental for the overall enjoyment of the tourism package, proposed by the organizer after contract conclusion but before departure, and not accepted by the traveler (art. 40 Tourism Code);

- the organizer's inability to satisfy specific requests made by the traveler and previously accepted by the organizer.

In the above cases, the traveler alternatively has the right to:

- benefit from an alternative tourism package, without any price supplement or with a refund of the price difference if the alternative tourism package is of lesser value;

- withdraw from the contract and obtain a refund of the price already paid. Such refund must be made according to legal terms. The traveler must communicate their decision (to accept the modification or withdraw) within 72 hours after receiving the notice of increase or modification. In the absence of explicit communication within this deadline, the organizer's proposal is deemed accepted.

The traveler may withdraw at any time before the start of the tourism package activity, paying the organizer a penalty equal to the amount indicated

in the specific conditions relating to the tourism package sold. If the traveler withdraws within the period indicated in the specific conditions of the sold tourism package, the organizer will fully refund the package cost, assigning an equivalent credit to the user who purchased the package.

In the event of unavoidable and extraordinary circumstances occurring at the destination or its immediate vicinity, substantially affecting the execution of the package or transportation to the destination, the traveler has the right to withdraw from the contract, before the package starts, without paying withdrawal fees and to a full refund of payments made for the package, without entitlement to additional compensation. Refunds in currency will be made without undue delay using the same payment methods used by the traveler for the initial transaction.

For credit refunds, the corresponding amount will be credited entirely to the traveler-user's account for future use in purchasing other trips.

12. CONSUMER OBLIGATIONS

During negotiations and before contract conclusion, Italian citizens are provided in writing with general information—updated in the online catalog—regarding health obligations and documentation required for travel abroad, referencing details available on the website of the State Police (http://www.poliziadistato.it).

Foreign citizens must obtain corresponding information through their diplomatic representations in Italy and/or official government information channels. In any case, consumers must verify updates with relevant authorities (for Italian citizens, local police headquarters or the Ministry of Foreign Affairs via http://www.viaggiaresicuri.it) before departure, adapting accordingly. Without this verification, neither the intermediary nor organizer shall be held responsible for any traveler's non-departure.

Travelers must inform the intermediary and organizer of their citizenship and ensure, at departure, they possess valid vaccination certificates, individual passports, and other documents necessary for all countries visited, including visas and health certificates as required. Travelers must also evaluate health and security conditions of the destination countries and objective usability of purchased services by consulting the Ministry of Foreign Affairs, explicitly indicating whether destinations are formally discouraged. Travelers must adhere to standard prudence and diligence, specific destination country rules, organizer instructions, and relevant regulations, administrative or legislative provisions related to the tourism package. Consumers will be liable for damages incurred by the organizer/seller due to failure to meet these obligations, including repatriation costs. Travelers must provide the organizer with relevant documentation and information to exercise subrogation rights against third-party damage liability and will be liable for prejudice to these rights. Travelers must also communicate in writing any special requests regarding travel arrangements at booking, provided they can be implemented. Travelers must always inform the intermediary and organizer of special needs or conditions (pregnancy, dietary intolerances, disabilities, etc.) and explicitly request relevant personalized services.

13. HOTEL CLASSIFICATION

The official classification of hotel facilities is provided in the catalog or other information materials based solely on explicit formal indications from relevant authorities in the country where the service is provided.

In the absence of official classifications recognized by relevant Public Authorities, including EU Member States related to the service, the organizer reserves the right to provide an online catalog description of the accommodation to allow travelers to evaluate and accept it.

14. ORGANIZER LIABILITY - CHANGES AFTER DEPARTURE

– art. 42 Tourism Code

The organizer is responsible for the execution of the tourism services included in the tourism package contract, regardless of whether these services are provided directly by the organizer, their agents or representatives acting within their functions, third parties engaged by them, or other tourism service providers. The traveler must promptly inform the organizer of any conformity defects observed during the execution of a service provided under the tourism package contract.

If a tourism service is not performed in accordance with the tourism package contract, the organizer shall remedy the defect, unless it is impossible or excessively burdensome, taking into account the extent of the defect and the value of the affected tourism services.

If the organizer does not remedy the conformity defect within a reasonable period, the traveler may personally rectify the defect and request reimbursement for necessary, reasonable, and documented expenses.

If a conformity defect constitutes a significant breach of the tourism services included in a package, and the organizer fails to remedy it within a reasonable period set by the traveler relative to the duration and features of the package, the traveler may terminate the tourism package contract immediately without cost, or, alternatively, request a price reduction under Article 43 of the Tourism Code, without prejudice to potential compensation claims. If the package includes passenger transportation, upon contract termination, the organizer shall provide the traveler with equivalent return transportation without unjustified delay and without additional costs.

If it is impossible to ensure the traveler’s return, the organizer shall cover necessary accommodation costs, where possible equivalent to the originally agreed standard, for up to three nights per traveler.

If, due to unforeseen circumstances not attributable to the organizer, a significant part of the agreed tourism services cannot be provided, the organizer will offer, without additional costs to the traveler, alternative solutions of equivalent quality, if available, allowing the continuation of the package, including situations where return transportation differs from the agreed conditions. If alternative solutions result in a package of lower quality than originally agreed, the organizer will grant an appropriate price reduction. The traveler may reject the proposed alternatives only if they are not comparable to what was agreed or if the offered price reduction is inadequate.

If it is impossible to arrange alternative solutions or the traveler rejects the proposed alternatives, the traveler is entitled to a price reduction.

15. SELLER’S RESPONSIBILITY – Articles 50 – 51 quater Tourism Code

The seller is responsible for executing the mandate given by the traveler through the travel intermediation contract, regardless of whether the service is provided by the seller directly, their agents or representatives within their functions, or third parties engaged by them. The fulfillment of obligations shall be evaluated based on the diligence required for exercising the corresponding professional activity.

The seller is not responsible for booking errors attributable to the traveler or resulting from inevitable and extraordinary circumstances.

The traveler’s right to compensation related to the seller’s liability expires two years after the traveler’s return date to the point of departure.

16. PRICE REDUCTION, COMPENSATION, AND LIMITATION PERIOD – Article 43 Tourism Code

The traveler is entitled to an appropriate price reduction for any period of non-conformity, unless the organizer proves the defect is attributable to the traveler, a third party unconnected to the provision of contracted services, or due to unavoidable and extraordinary circumstances.

The traveler is entitled to receive appropriate compensation from the organizer without undue delay for any damage suffered due to a conformity defect.

The organizer is subject to the limitations set by applicable international conventions binding Italy or the European Union regarding compensation levels or conditions for service providers in tourism packages. Rights to compensation or price reduction under this Chapter do not affect travelers' rights provided by Regulations (EC) No. 261/2004, (EC) No. 1371/2007, (EC) No. 392/2009, (EU) No. 1177/2010, and (EU) No.

181/2011 of the European Parliament and Council, as well as international conventions, noting that compensations or price reductions granted under this Chapter and those provided under these regulations and conventions offset each other.

The right to a price reduction or damage compensation provided by this article expires two years after the traveler’s return date to the departure location. Personal injury claims expire three years after the return date.

17. COMPLAINTS AND CLAIMS – Article 44 Tourism Code

The traveler may submit requests or complaints related to package execution directly to the seller through whom the package was purchased, who will promptly forward such communications to the organizer if different.

18. DUTY TO PROVIDE ASSISTANCE – Article 45 Tourism Code

The organizer is required to provide adequate and timely assistance to travelers experiencing difficulties, offering relevant information regarding health services, local and consular authorities, assisting travelers with remote communications, and helping them find alternative tourism services.

The organizer may request a reasonable fee for such assistance if the issue is intentionally caused by the traveler or due to their negligence, limited to actual incurred expenses.

19. TRAVELER PROTECTION – art. 47 Tourism Code

The organizer and seller established in the national territory are covered by civil liability insurance contracts to compensate travelers for damages resulting from breaches of contractual obligations.

Tourism package organization contracts are supported by insurance policies or bank guarantees which, for travels abroad and domestic travels, including travels within Italy, guarantee without delay upon traveler request, reimbursement of payments made for package purchases and immediate repatriation if the package includes traveler transport, and if necessary, coverage of food and accommodation costs before repatriation in case of organizer or seller insolvency or bankruptcy.

The guarantee is effective, appropriate to business volume, and covers reasonably foreseeable costs, payments made by or on behalf of travelers for packages, considering the period between deposits and final balance, package completion, and estimated repatriation costs in the event of insolvency or bankruptcy of the organizer or seller.

Travelers benefit from protection against organizer or seller insolvency or bankruptcy regardless of their place of residence, departure point, or the place of package purchase, and independently of the Member State where the entity responsible for providing insolvency or bankruptcy protection is established. In situations described in paragraph 2, continuation of the package in accordance with Articles 40 and 42 of the Tourism Code may be offered as an alternative to refund or immediate repatriation.

20. ALTERNATIVE DISPUTE RESOLUTION METHODS

– art. 36 Tourism Code

The organizer may propose alternative dispute resolution methods (ADR – Alternative Dispute Resolution) to the traveler, listed in catalogs, websites, or other forms, under Legislative Decree no. 206 of September 6, 2005. The organizer will specify the type of alternative resolution proposed and the effects of adherence.

21. MANDATORY NOTICE UNDER ARTICLE 17 OF LAW NO. 38/2006.

Italian law punishes crimes involving child prostitution and child pornography, even if committed abroad.

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PRE-CONTRACTUAL INFORMATION pursuant to Article 34 of the Tourism Code

(ANNEX A – Part I)

Standard information form for tourism package contracts 
Dear Travelers, the combination of tourism services proposed to you is a package (under EU Directive 2015/2302 implemented in Italy by Legislative Decree No. 62 of May 21, 2018, amending Articles 32-50 of Legislative Decree 79/2011, Tourism Code), granting you all EU rights applicable to packages.

The organizer of the tourism package (as defined in Article 33, paragraph 1, letter c of the Tourism Code) is Uskillx S.r.l. – located at Piazza Cacciatori delle Alpi 2, 22100 Como (CO), VAT No. 03971220136, RC Policy 1/3825/319/188352884, Tel +39 375 6682122, email: assistenza@guiddy.itand is fully responsible, pursuant to Article 42 of the Tourism Code, for the correct execution of the entire package.

Additionally, as required by law, Uskillx S.r.l. provides protection to refund your payments and, if transport is included in the package, guarantees your repatriation if they become insolvent.

For more information on fundamental rights for travelers purchasing tourism packages (as defined in Article 33 of the Tourism Code), please consult Directive (EU) 2015/2302.

Fundamental rights under Directive (EU) 2015/2302:

1. Travelers will receive all essential information about the package before concluding the tourism package contract, as defined by regulations based on characteristics, needs, and requests:

a) main characteristics of the tourism services, such as:

1. the destination(s), itinerary, periods of stay with corresponding dates, and, if accommodation is included, the number of nights;

2. means, characteristics, and categories of transport, locations, departure and return dates and times, duration and intermediate stops, and connections; if exact timing is not yet established, the organizer and, if applicable, the seller will inform the traveler of approximate departure and return times;

3. location, main characteristics, and, where applicable, tourist category of accommodation, according to regulations in the destination country;

4. meals provided;

5. visits, excursions, or other services included in the total agreed package price;

6. tourism services provided to the traveler as part of a group, and if applicable,

the approximate size of the group;

7. the language in which the services are provided;

8. whether the trip or vacation is suitable for persons with reduced mobility and, upon the traveler's request, precise information on the suitability of the trip or vacation considering the traveler's specific needs.

b) the commercial name and geographical address of the organizer and, if applicable, the seller, along with their telephone numbers and email addresses;

c) the total price of the package including taxes and all duties, fees, and additional costs, including any administrative and handling fees, or where these are not reasonably calculable before concluding the contract, an indication of the type of additional costs the traveler might still incur;

d) payment methods, including any amount or percentage of the price to be paid as a deposit and the payment schedule for the balance, or financial guarantees the traveler must pay or provide;

e) the minimum number of people required for the package and the deadline under Article 41, paragraph 5, letter a), before the start of the package for possible contract termination if the required number is not reached;

f) general information regarding passport and visa requirements, including approximate timeframes for obtaining visas and health formalities for the destination country;

g) information on the traveler's right to withdraw from the contract at any time before the start of the package upon payment of appropriate withdrawal fees, or if applicable, standard withdrawal fees requested by the organizer under Article 41, paragraph 1 of the Tourism Code;

h) information on the optional or mandatory subscription of insurance covering costs of unilateral withdrawal by the traveler or assistance costs, including repatriation, in the event of accident, illness, or death;

i) details of coverage under Article 47, paragraphs 1, 2, and 3 of the Tourism Code.

2. There is always at least one professional responsible for the proper execution of all tourism services included in the contract;

3. Travelers are provided with an emergency telephone number or contact details through which they can reach the organizer or travel agent;

4. Travelers can transfer the package to another person with reasonable notice and possibly additional costs;

5. The package price can only be increased if specific costs rise (e.g., fuel prices) and if explicitly stated in the contract, and no later than 20 days before the package begins. If the price increase exceeds 8% of the package price, the traveler can terminate the contract. If the organizer reserves the right to increase the price, the traveler has the right to a price reduction if relevant costs decrease;

6. Travelers may terminate the contract without termination fees and obtain a full refund if any essential elements of the package, other than price, significantly change. If, before the start of the package, the professional responsible for the package cancels it, travelers have the right to a refund and, where applicable, compensation;

7. Travelers may, in exceptional circumstances, terminate the contract without termination fees before the start of the package, such as in the case of serious security issues at the destination that could affect the package. Moreover, travelers can terminate the contract at any time before the package starts upon payment of reasonable and justifiable termination fees;

8. If, after the package starts, substantial elements cannot be provided as agreed, suitable alternative solutions must be offered to the traveler without additional costs. Travelers may terminate the contract without termination fees if services are not performed as agreed and this significantly affects package execution, provided the organizer does not remedy the issue;

9. Travelers also have the right to a price reduction and/or compensation for damages in case of non-performance or improper performance of tourism services;

10. The organizer must provide assistance if the traveler encounters difficulties;

11. If the organizer or, in certain Member States, the seller becomes insolvent, payments will be refunded. If insolvency occurs after the package starts and transportation is included, traveler repatriation is guaranteed. Uskillx S.r.l. has subscribed insolvency protection with Nobis spa.

Travelers may contact this entity or, if applicable, the Ministry of Cultural Heritage and Tourism – Directorate General of Tourism (+39 0667231, email: dg-tu@beniculturali.it, website: http://www.turismo.beniculturali.it), the Italian competent authority under Article 48, paragraph

2 of the Tourism Code, if services are denied due to organizer or seller insolvency.

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B. GENERAL CONDITIONS FOR THE SALE OF INDIVIDUAL TOURISM SERVICES

1. REGULATORY PROVISIONS

Contracts concerning only transportation services, accommodation services, packages lasting less than 24 hours, or any other separate tourism services, do not qualify as travel organization or tourism packages and therefore do not benefit from traveler protections under EU Directive 2015/2302. The seller providing, including via electronic means, a single tourism service, is required to provide the traveler with documents related to this service indicating the amount paid.

Conditions and key characteristics of the booked tourism service are detailed in the voucher/ticket/travel document that will be sent to the traveler. In addition to the Italian Civil Code and any applicable special laws, the conditions set by individual suppliers, including those for early withdrawal (cancellation penalties), apply. Contractual terms can be viewed on the supplier’s website and/or through other official channels of the provider (e.g., hotel). Purchasing the service implies acknowledgment and acceptance of these conditions.

2. BOOKING DETAILS

The traveler commits to promptly verifying that personal data provided for travelers exactly matches data on their respective personal identification documents and that details in attached documents are correct (e.g., dates, names, destination).

3. PERSONAL DOCUMENTS

To utilize purchased services, travelers must possess valid personal identification documents (e.g., ID card, passport, or visa) or other documents required by competent authorities regarding destination and passengers. Travelers, especially foreign participants,

must inform themselves sufficiently in advance about necessary travel formalities required by departure, transit, and destination countries, as well as those stipulated by the service provider.

4. WITHDRAWAL AND REFUNDS

The traveler can withdraw at any time before the commencement of activities under contracts for trips or excursions lasting less than 24 hours.

If the traveler withdraws from the contract within the terms specified in the particular conditions of each tourism service sold, the organizer will fully refund the package cost, granting the purchaser equivalent credit.

If withdrawal occurs after the term specified in the particular conditions of each tourism service sold, the organizer will not provide any refund.

If the tourism service activity covered by the contract is canceled for any reason, the organizer will grant the purchaser a credit equal to the value paid.

If the tourism service activity covered by the contract is postponed for any reason, the organizer will grant the purchaser a credit equal to the value paid, should the traveler be unable to participate on the rescheduled date. Refunds will be made without undue delay upon receipt of the request, providing credit to the purchaser.

5. NON-APPLICABILITY OF THE TOURISM CODE

Anyone purchasing only transportation, accommodation, rental services, packages lasting less than 24 hours, or any other separate tourism service does not benefit from protections and rights provided by Directive 2015/2302 and thus the Tourism Code (hereafter CdT). In the case of purchasing a single tourism service or linked tourism services (as defined in Article 33 letter f of the Tourism Code), the responsibility for correctly fulfilling the contract rests solely with the provider, whom the traveler must contact in case of issues.

Uskillx S.r.l. is responsible for executing the mandate given by the traveler under this tourism service sales contract, regardless of whether the service is delivered by the seller directly, their agents or representatives acting within their functions, or third parties engaged by them. Fulfillment of the assumed obligations must be assessed based on the diligence required for exercising the corresponding professional activity.

The provider is responsible for the correct execution of the service, and any claims or requests must be directed to the provider directly.

The purchaser of the tourism service declares, also on behalf of any other travelers for whom they are purchasing:

1. to have read and be fully aware of the specific and general contractual conditions of the provider; acknowledges that parties cannot dispute lack of knowledge of the exchanged information;

2. to be aware of and accept penalties and costs chargeable in case of cancellation, replacement, or modification;

3. to possess (or obtain in a timely manner before departure) appropriate personal identification documents;

4. in case of purchasing an insurance policy, to be informed that the traveler is responsible for initiating the claim, sending documentation to the insurance company, and managing the claim;

5. to have verified and committed to verifying before departure the general official information provided by the Ministry of Foreign Affairs through the website www.viaggiaresicuri.it or the Operational Call Center at +39 06491115, and on the World Health Organization website [www.who.int]. Foreign citizens must inquire with the relevant authorities (consulates or embassies).

6. MANDATORY COMMUNICATION PURSUANT TO ARTICLE 17 OF LAW No. 38/2006

Italian law punishes crimes related to child prostitution and child pornography, even if committed abroad.